Sears - Bad Service! No Help!
Mattress - Complaint
BREA, CALIFORNIA -- I will never again buy so much as a sock from this company!!! This store by far is the most dreadful of this low end chain I have yet had the displeasure to deal with!!!!!
I purchased a $1500 mattress set on 5/31 and was promised delivery on 6/3. The actual delivery was on 6/13. They promised the box springs were free with the purchase of the mattress... Actual cost of king box spring set $400. The display mattress was ideal, but the actual bed was the most dreadful piece of crap! It felt like I was sleeping on a cement block. I slept one night on it and called to try to fix the situation the next morning. Customer service gets an f- as well. Nobody at this store claims they know a thing about mattresses and the store manager himself claimed he had no authority and asked me to drive all the way back so he could