Sprint is Bull!!
I Was Told the "Highest Department" - Complaint
FT.LAUDERDALE, FLORIDA -- I was on the verge of canceling and they told me I can early upgrade back in April. I was informed that it was $95 in which I decided it would be beneficial for me to just cancel, I was insured that the $95 early upgrade fee will be waved. I spoke to a few representatives that found this in the notes since then and all of a sudden when I call today I'm being talked slick and sarcastic to saying they don't see it in the notes and they're not gonna honor it. I was also informed that the supervisor would tell me the same thing. I am beyond irate I refuse to pay $350 to cancel right now because of their negligence. [snip] I'm changing my carrier and am not paying them anything now.