TARGET - Worse Return Policy I Have Ever Seen
Customer Service - Complaint
BOCA RATON, FLORIDA -- Two weeks ago I received as a birthday gift a $69.95 vacuum cleaner I had no use for. I never opened the box or even looked at it. Because it was a gift, I did not have a receipt. I went to 2 different Target stores (Boca Raton and Deerfield Beach), and I also spoke to the Regional Manager. Every single person I spoke to refused to help me. No refunds, no store credit, NOTHING.
I was told they can only return up to $70/year with your driver's license if you haven't done it that year (I haven't). Well, with tax the total came to over $70 so they actually refused every suggestion I made (forget about the tax, give me less, give me a store credit, anything at all). They absolutely refused to help even though this was a brand new vacuum cleaner in the brand new and sealed box. I will NEVER EVER shop at Target again and will tell my story to anyone within hearing distance! Now I am stuck with a vacuum cleaner that I can't use!