1
Helpful
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Optim RX gives the worst service ever. Loved Prescription Solutions

Pharmacy - Complaint
Review by cpmurphy on 2013-06-16
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
OVERLAND, KANSAS -- Doctor calls prescription in Wed, 6-12/ Thurs. Optim RX denies getting. Friday, Optum, RX denies receiving. Sat. Optim RX denies getting. Sunday admit got on Wed but faxed doctor for more info. This was a renewal of the same medication for 11 years. Why did they have to bother doctor a second time. Why did they lie about not having it. I have brain cancer and lung cancer Stage 4 and I was late getting my renewal in but dealing with a lot of bad things. Now I am out of blood pressure medication totally and they just told me it would be 12 days. I may be dead by that time. Great caring service! I have had nothing but a hard time from this company and I don't want to ever have to deal with them again. Can you offer me another mail order house? PLEASE Carol Murphy I note on line that man other people do not like Optim RX.

It seems to me that you would want to help this situation and would give it some priority. My doctor refuses to deal with them because they lie to him.
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