Sears - Can't Say Its Bad Cause There Isn't Any Customer Service When You Need It
Vacuums - Complaint
ROANOKE, VIRGINIA -- As I walked into the vacuum cleaner department the woman who was working there looked straight at me started to say something and then must have changed her mind cause she walked away; nothing new I get this all the time when shopping there. I find that I always, always have to run down an associate if I have any hope of getting waited on, that includes just needing to be rung up at the register.
So I go to the shelf and can't find what I'm looking for, look around and surprise surprise there isn't anyone around to ask for help. So I go over to the Kenmore canister vacs, like the one I own (what the hell was I thinking when I decided to buy that). It isn't enough to carry a good product, you also need to have good customer service.
Since I can't get Sear employees to help me I will find an alternate to your product online and once I do I will not be back to look for it at the store again. My feeling about the Roanoke Sears store..... YOU SUCK!!!!!