Kaiser Permanente - Horrible Service and Does Not Give a Crap !!
Emergency & Appoinment Services - Complaint
RICHMOND, CALIFORNIA -- Every Time I call when my daughter is sick, they always tell me that they can't do anything. My daughter has had a fever for the past 6 days and does not want to eat or drink or even take her medicine. I called at least 3 times to Kaiser and all they tell me is that they can't do anything for me and that it is actually better that she does not take her medicine !!!
I was so angry they didn't even want to make me an appointment because there is no point of it just because they can't do anything for her !! I'm so mad, I wonder what kind of doctors and other customer service do with themselves. I see commercials supposedly saying that they care and want to help others which is BS !! It is just terrible paying all this $$$$$$$ for people who can care less of your health.