Home Depot - Poor Workmenship
Installation of Overhead Door (Garage) - Complaint
STRATFORD, CONNECTICUT -- Overhead door with installation was purchased in 2006. With repeated use, the screws pulled out of the wood, causing to door to fall, damaging a roller connected to the pulley used to open the door. I had a private contractor review the door for repair. I was told the door was not installed at the proper angle causing the incident. Also for me to contact Home Depot to see if they would help me ( before out of pocked expense) since the door and installation was purchased from them. When I contacted Rich, the expediter, I was told that workmanship was only guaranteed for one year and he was unable to help me. This was not the first time I had problems with this door. I will never buy any large item with installation from them again.