Window Installation - Complaint
DAVIE, FLORIDA -- My hurricane protection (accordion shutters) and impact windows (two jobs) were ordered from Home Depot April 23 (along with a garage door and front door). I was assured and reassured on at least four occasions the job would be done before or around the first part of hurricane season (June 1). Only after threatening to cancel the job did anyone bother to come out and measure the windows/shutters. This was done on May 16 wherein the contracted measurer said he would put in the job/order that evening or the next day and I would get a call the following week about installation which should take about 3-4 weeks or less. He further stated everything would be done at the latest by mid June. I received a call around the first part of June and was told a permit was applied for on June 5. Yesterday (June 14) I received a call whereby I was informed the eta for the windows was July 10. JULY 10??? I asked about the hurricane protection and was informed they wouldn't do that until AFTER the windows were installed. A separate job having nothing to do with the shutters...Furthermore I was told as of June 18, no permits had been applied for yet. THREE MONTHS FOR HURRICANE PROTECTION AND WINDOWS?????? It was bad enough it took two months for a front door to be installed but THREE MONTHS. I've called several shutter and window companies and have been told four weeks max. Home depot has intentionally put my property at risk, has intentionally and purposely caused stress and undue hardship. Home depot knew fully well what the installation time was but weren't truthful only to get the job. I wouldn't hire Home depot to install a kitty litter box . I was going to go to Home Depot for a kitchen remodel, and new carpet and tile. That will be a cold day in hell. So this is a warning... if you want bad sex, go to Home Depot for installations, they'll screw you every time.