Best Buy? Not! - Don't Buy Dynex Best Buy Brand
CHANDLER, ARIZONA -- Don't Buy A DYNEX of any kind. The DYNEX is the BEST BUY Brand. Ours went out before the warranty was up. Took the 32" DYNEX for repair. Pick it up after repair. It was worse. We didn't have any picture. Took the 32" Dynex back for repair. It took more than three weeks to repair. Picked it up and guess what we have the same problem as when we took it in the first time. The TV will only go to ch3 when using the numeric keypad. The only way to get to a channel is to use the up/down selector. When using the recall selector guess what. Yup! It goes to CH3. Took it back and now they won't fix it because the warranty is now out. So the repair they “DID" didn't work and since it is now out of warranty. Best Buy won't fix what was broken before the warranty was out. THIS IS UNFAIR and MESSED-UP.
I have better services from Fry's and Wal-mart. Have had products a week out of warranty and still repaired it. I took my TV to you Twice under warranty wasn’t fixed. Took it back because it still wasn’t fixed and I was told sorry out of warranty. What!!!??? It’s the same problem that I brought it in the first time. This is reprehensible. I think the you should reconsider.