Orbitz - The Worst Customer Service
Int Flights - Complaint
I'm experiencing the worst customer service ever!!! I booked a flight for me and my brother. And the second we got the confirmation email we discover that the return date is December and not September. I called the international dept and waited more than 2 hours. By that I gave up and called again after few hours and still waited more than 1 hour. And gave up again. Did the same thing every signal day and never got the option to talk to anyone from the international dept. today ( 7 days from my booking ) I waited 4 hours ( called 3 different times) at the end I talked to the international representative in the Philippines which told me that I need to pay the changing fee. Even though I never choose December, and even though the were not able to answer me in the 24 hours since the reservation. This is way far from being called customer service!! The worst company that I ever got ( or better say never got ) customer service from.