TiVo Premier XL - TiVo will not work well with antenna
TiVo customer service - Complaint
TiVo is supposed to be a personal DVR to work with antenna as well as cable TV. We purchased it to work with antenna and have had trouble with it since we plugged it in initially. I called TiVo customer service immediately and was told it would download and get everything but it took a little while. The next day we still had channel guide with no listings saying "to be announced" . I have called at least 7-8 times to get this fixed and every time they say give me a week or 5-7 business days and it should be fixed. For 3 full months we have had channel listings in the guide with no shows listed.. Not one or two but 8 channels.
So when you want to set up something to record it will not find the shows you are wanting from CBS/ or ABC because the machine has no idea what is coming on those channels. It is so ridiculous that in the computer age a company can not get a channel listing for three months strait..
To top it all off we got so frustrated we were just ready to cancel and they said we would owe for the remainder of the year. Even though the service has not worked and has been incorrect the entire time!
This is a rip off!!! Do not ever ever purchase a TiVo to use for your antennae.