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Hardy Chevrolet - Used Car Buying at Hardy Chevrolet

Used Cars - Complaint
Review by thewolfsk on 2013-06-20
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
GAINESVILLE, GEORGIA -- My compliant is with Hardy Chevrolet in Gainesville, GA who sold me a used 2007 vehicle on June 15th 2013.

This vehicle was on their used lot and was a trade in sometime in 2013.

My compliant stems from the receiving of the vehicle to finding out 2 days later that the vehicle had never actually been serviced properly by the Hardy dealership before putting it up for sale to the public.

I brought the vehicle into a local repair shop in Duluth 2 days after purchasing the vehicle as the SUV was driving terrible and leaking fluids.

The local repair shop in Duluth, GA stated the following after a full inspection of the SUV:

Repairs needed -
Powering Steering hose removed and replaced, Engine Oil Cooler Lines, removed and replaced, A/C Compressor Belt Tensioner/Idler replaced, Transmission Flushed, Transfer Case Drained and Refilled, Differential Cover Gasket Replaced both front and rear. 4 tires need to be balanced ( brand new )
Did I mention the dealership added the new tires without properly balancing them?
Total cost to me - $1,071.21

My problem with this is the dealer never went through the SUV, they basically washed it, sprayed black paint under the car, cleaned it up on the inside and put it up for sale at 32K without doing even a basic service to this vehicle.

I asked the dealership for some reimbursement to no avail did anyone other than the Internet sales person (Marie) call me and said that Dale ( Mgr of the used cars division ) wasn't available and that he didn't even return her calls until after 4pm that same day.

I would suggest strongly rethinking buying a used car from the Hardy Chevrolet dealership as this is just my experience all within 5 days and I’ve still received no calls to resolve any of this from management or anyone from the dealership.

My 2 cents, buy elsewhere and save yourself the headache.
My repair bill after owning the car for 2 days
My repair bill after owning the car for 2 days
Comments:5 Replies - Latest reply on 2013-06-20
Posted by clutzycook on 2013-06-20:
You paid $32K for a 6 year old car? Didn't it drive bad when you test drove it?
Posted by trmn8r on 2013-06-20:
Used car dealers have little incentive to go through a car, and spend their time and money replacing and fixing things.

For this reason, a buyer of a later model used car should definitely have a mechanic examine the car prior to purchase. If problems pop up, either get the dealer to lower the price or move on. I would also not sign a contract to buy a car that needs work that the dealer "agrees" to do.
Posted by Susan on 2013-06-20:
The time to take a used car you are considering purchasing to a trusted mechanic is before you buy it - not after.
Posted by CU on 2013-06-20:
Does the dealer advertise that they perform maintenance or provide any kind of warranty?
If not, there is nothing implied in the purchase that the car would be serviced. They just sold you a used car. If you bought the same car from a private party, would you have the same expectations?
Any used car purchase, anywhere, should be contingent on your own mechanic's inspection and blessing.
Posted by Jeff on 2013-06-20:
Dont most states offer a grace period of a few days or something to return a car if theres a problem? I would think if I purchased a car, and 2 days later found a ton of problems, I would have dropped the car off to them and told them I want my money back.

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