TD Bank - Overdraft
Customer Service - Complaint
PORTLAND, MAINE -- Upon review of my account, I saw that I had a pending charge that would over draw my account, so I went to the local branch at 8 am and deposited enough cash to cover plus a bit more. Before leaving the branch office, I got a printed receipt showing a positive balance. The next day, I checked my balance to find a $70.00 overdraft fee had been posted, putting me in the negative again.
I called customer service, and was told they would not reverse the fee. I said that was totally unfair as it was in pending charges, I had a paper receipt, etc. Still no. I asked to speak with a supervisor. Who told me she would not reverse the fee, even though I deposited cash, she also informed me that if the account remained negative for 10 days more, they would post another $20.00 fee. I was LIVID.
My employer doesn't offer direct deposit and it will be about 9 days before I'm paid again. I'm looking for another bank...