Capital One - Worst Customer Service
Payment - Complaint
MANILA -- I called Capital One in regarding my husband's account. I wanted to double check if my payment when thru since I am not authorized user of the account - my husband gave permission to me to speak to a representative and I am the one who makes the payments plus I have many accounts with Capital One. They gave a hard time and didn't resolve my problem. I threatened to close all my accounts, they didn't care they were glad to.
I am never late always have a minimum balance and I still get mistreated and to think I was going to get a mortgage loan and move all my savings to them - worst company.
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