Sears - Kenmore Elite Refrigerator - Two Weeks for Service Appointment
SANTA FE, NEW MEXICO -- I bought a Kenmore Elite 27 c/f refrigerator in 11/12.Recently it started running all the time.
Then it just quit. Period. Nada. Zip. Zilch.
Called Sears warranty service and they say to will be 14 days before they can get someone out to fix it. Yup, two weeks without a refrigerator. Really?
Yup. So Sorry but nothing we can do. How about sending me a new refrigerator? Nope, you are outside the 30 day return period.
What if I call my own repair guy. Sure but it is on your dime, not ours. No reimbursement? Nope.
Never again, Sears. You suck.