AT&T U-verse - Scammers
Uverse Internet and phone - Complaint
HOUSTON, TEXAS -- I figured out that I could get an internet phone for $6.50 per month instead of the Uverse AT&T price of $36.00. I renegotiated the internet service only for a price of $28.00 per month. Fortunately I kept good notes after being on the phone for over an hour, mostly listening to computer talking garbage options.
My first bill was totally unlike what we agreed upon. Had to have them take off the phone service again, and the internet rate was a lot higher than we agreed upon. After another hour plus on the phone, they said they had it straight.
A month later, I got my next bill... Not at all what was agreed upon. I think this Company tells you anything and then bills what it wants to, expecting that you will not check your billing amounts or remember your agreement. After another hour plus on the phone, they said they could not offer internet at the previously agreed upon amount of $28.00 per month. So I said I would pay more to be with a competitor. They offered some bill credits to get down to the right amount. Forgot to include the tax portion..
Anyway I do see credits, but will know for sure with time.
Worst company I have ever dealt with.