Bob's Discount Funiture - Horrible Furniture and Horrible Customer Service

Bedroom Set - Complaint
Review by rosemarieoconnor on 2013-06-21
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
BELLINGHAM, HAWAII -- I purchased a bedroom set for my daughter the first week of March. Six weeks and 5 deliveries
later I decided to demand my money back. The furniture was delivered damaged each time!
Time was taken from work to accommodate the deliveries and pick-ups over a 5 1/2 week period.
The customer service was terrible and so was the repair service! The worst customer service
I have ever received! Dates for delivery were scheduled and the delivery service showed up
on the wrong day and at the wrong time consistently!! The repair service technician said that
we couldn't expect the furniture to be perfect!! The furniture had draws that didn't fit, scratches,
peeling paint and crooked bedframe. The experience from start to finish was absolutely
terrible. STAY AWAY FROM BOB'S DISCOUNT FURNITURE!!! You get what you pay for!!

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