Enterprise Rent A Car - Damages When Picked Up Overseen, but Not When Returned
MIAMI, FLORIDA -- When I picked up the car the lower portion of the bumper where the fog light sits had some damage nothing major about a 1" crack on lower portion of the grill between the fog lamps. The representative at the time Ray said " it's less than 4" we don't need to document that". The problem was when I returned the vehicle Ray was not there it was someone else. When they saw it they wrote up a damage report stating it was my fault. When I tried to explain that the previous Rep. had seen that they said "well he doesn't work here anymore".
So now I'm being accused of damage that I did not cause. I am 6 months pregnant and have tolerated enough rude behavior from Enterprise and the last thing I need is for my blood pressure to rise. So I have informed my insurance company and they said they will defend me, but since I was threatened to be sent to collection if nobody paid for the damages, I am looking for an attorney to handle this matter and protect me from fraudulent charges and overbilling.