The Sharper Image Complaint - Sharper Image Wireless Speakers
CALIFORNIA -- On February 11th I purchased a set of the Sharper Image wireless speakers. After the first week I started having trouble with the transmitter receiving the signal from the stereo and the only way to solve the problem was to turn the stereo to MAX volume. Next problem to happen was the transmitter wasn't receiving power. I had to stand there and hold the plug at an angle inside of the transmitter in order for it to receive power. After a short period of time, that too stopped working. I spoke with the store and asked about an exchange but because I do not have the original box the speakers came in they were unable to help me. This was my fault and understandable and they were very polite and I completely understood. I emailed The Sharper Image and explained what had happened, and they merely sent me a form response asking for the order number and that they couldn't help me until I responded with that information. Basically I was blown off and totally disregarded. I have now spent $161.57 for speakers that lasted approximately 3 weeks, for a total of $8 a day on a temporary use cheaply made product from a company that doesn't even bother to read the emails!