Hotwire Misleads You, Deceives You, and Books Lower Scale Hotels.
Customer service - Complaint
Hotwire booked me into a Holiday Inn, but listed three other hotels as examples, all of which were much more luxurious than a Holiday Inn. They hid the fact that Holiday Inn was one of their 3 star hotels. The others were true 3 star hotels, but not the Holiday Inn. I complained and Hotwire would not make a change. They need to be put out of business by people like me and you refusing to do business with them.