Jeld-Wen Windows - Jeld-Wen Window Experience
Windows and Patio Doors
LAFAYETTE, LOUISIANA -- Occasionally I check website product reviews for products my company handles to see what consumers have to say. A consumer is often more likely motivated to post complaints rather than compliments. In regards to windows, I have had 30 years experience from using as a contractor to selling as a distributor and now selling as a retailer. As I read these reviews I notice that many complaints are more centered around what is perceived as a product problem when in fact it is the result of dealing with inexperienced dealers or service people and contractors who cannot properly identify a problem. That being said, it is a lesson worth noting to
find a real specialty shop where a real professional who knows what he is talking about can guide you through choosing, fitting and installing your windows. Since 1960 my company has been a dealer for Andersen, Weathershield, Pella, Vetter, Ideal, Hurd, Kolbe-Kolbe and other wood windows not mentioning vinyl. Since 2004 when Jeld-Wen introduced their no rot Auralast wood we have been exclusive Jeld-Wen dealers. We have not had one rotting issue with a wood window since then. Rotting wood windows was a plague in the South where I live. No more.
Not only has Jeld-Wen been the best window product we have ever handled, they have continued to grow and innovate to meet our needs for commercial projects as well. Our architects love them for their longevity. Take it from someone who knows and has seen them all and remember to take a good hard look at the dealer you are working with.
Check them out carefully before you buy. You will be much more satisfied in the end.