Wendys - Customer Service
DOUGLAS, GEORGIA -- My husband and I went into Wendys in Douglas Georgia as we worked hard all day and were very hungry. We passed several other places we could of brought our business to, but always liked Wendys food. It was pouring rain as we got into restaurant. As we were going to dine on June 22 about 3:30pm, there was only one customer ahead of us and their order was taken. We were not even acknowledged we were standing there waiting for several minutes. Just to be acknowledged with something like I will be right with you as what most people do when they are too busy to wait on you. There was nothing and they were not busy as far as I could see. There were at least 3 workers, which 2 of them looked straight at my husband and I waiting to put in our order they were getting customer ahead of us food and no one taking our order. We stood there a few more minutes and still no acknowledgment of our presence, they did not even have anyone in drive thru. I was so angry of being treated like that very rudely we left and went to Mcdonald's, driving back in the rain going in to eat where our order was taken immediately and friendly service which you lack at Wendys in Douglas Georgia.
I usually let things of this sort go but can't help but wonder if we were black would we have gotten service.