GE - Horrible Customer Service
GE Profile Dishwasher - Complaint
Had trouble from the beginning, dishes came out hazy and when I called GE they said to use the recommended detergent, I did, dishes came out hazy and smelled like detergent, they messed around long enough with that and getting someone out to fix the controls which did not work properly until enough time lapsed I could not get a refund. The dishwasher turned itself on after a power outage, it was not running when the power went out and was running non stop for god knows how long before it was noticed. This happened at Thanksgiving time and they had service out at 6 weeks so had to do Thanksgiving dishes by hand, after that they postponed another 2 weeks.
Got a replacement dishwasher thanks to Home Depot Manager. The dishes come out stinky and hazy, sometimes there is visible soap residue on the glassware. I have even ran the dishes through a second no detergent cycle and still had residue on the dishes. The controls do not work. We have to turn power on and close the door 3 or 4 times before it will come on. We are afraid to leave the circuit breaker on when we leave as we are unsure if it will start on it's own like the first one did.
It is also the worst designed layout for loading any dishes.
This is totally unacceptable as soap residue causes intestinal difficulties and you should not have to be afraid that your dishwasher will take on a life of it's own and start. I highly recommend you do not waste your money on this dishwasher.
GE has extremely poor custormer support. Home Depot support was great. This make two GE Profile Dishwasher in less than a year and two strike outs. They will not get the chance for a third out, we are getting a Kitchen Aid.