Levitz Furniture Corporation Complaint - Delivery and Customer Service
GARDEN CITY, NEW YORK -- I beg anyone who reads this, do not purchase anything from this store. My wife and I purchased a dining room set on Sept. 10th 2005. We have not received the furniture yet. All we have gotten are form letters pushing the date out again and again. Levitz refuses to give us a refund since they are not the same company that we bought the furniture from (bankruptcy and new owners). I feel like I have called everyone under the sun about this. I feel like I just have to give up and wait and wait and wait. They gave me the option of choosing something else from their showroom. None of the products offered have changed since September 05, so there is nothing I want. Still I am stuck. The customer service stinks, the Customer Relations manager, Deborah Levine (516-682-4958) can offer no concrete information and is rude to boot. I have asked very simple questions that they have been completely secretive about. Surely, someone knows if the vendor has shipped the merchandise to the Levitz warehouse, but they won't answer this simple questions. I feel that they are lying to me and to others and their information is incorrect and will lead you on a wild goose chase trying to find out even the simplest information.