Dillards - Dishonest Card Member Offer and Games With Orders
Childrens Shoes - Complaint
TUCSON, ARIZONA -- Got Dillards card offer May 2013 for $10 off $50 purchase. We went to retail store. We have twin 5 year olds. Store assoc found two pair of kids size 12 in stock at another store. We ordered on the Dillards card. To avoid giving us the $10 credit, someone at Dillards cancelled the second pair of shoes so that we only got one pair at $43. By the time we found out, someone else bought the other pair. We tried again with the store assoc, and the second time someone at Dillards changed the size to much larger. And now that we used a Visa card for the second purchase, Dillards is shipping a third pair in a third size. So we have three pairs in three sizes to return. And as the shoes are now discontinued, we can not get a second pair in the original correct size. We were punished for trying to use the Dillards card. If we had used a Visa, we would have gotten both pairs.