Custom mortgage solutions Complaint - Custom Mortgage Solutions - Very Bad Business!!!
VOORHEES, NEW JERSEY -- I thought that we were the only ones that had a bad experience with Custom Mortgage Solutions. My wife and I wanted to refinance our home back in November of 2005. We spent three month with this company giving us the run-around. They went as far as scheduling the closing on a certain day, then never even bothering to show up. Not even a phone call to let us know that they were not coming. This happened three times. In mid February they simply decided that they were not going to do our refinance. They never contacted us to let us know. Instead they contacted one of our creditors and told them that they would not be refinancing our mortgage. Our creditor is the one that called us to let us know what was going on. To make matters worse we had sent them a year worth of bank statements which they are now refusing to return. Not to mention the $195.00 application fee that was a waste. I say we get enough complaints and file a class action suit against Custom Mortgage Solutions, put them out of business for good.