Guardsman Furniture Warranty Co - Fraud of a Warranty Product
Warranty Department - Complaint
FRESNO -- I have been trying to get the company Guardsman Furniture Protection Plan to cover my sectional sofa that I purchased a 5 year warranty on. I contacted them, I went on their website and tried to file my complaint to get my sofa fixed. I tried to upload pictures as they requested. But their site would not work. I contacted them after trying several different times. I contacted the store LifeStyle Furniture in Fresno to get help, and was given the run a round over and over.
Finally being denied due to them saying " I did not report my damages with in the 5 day period" This is bull crap! I have contacted them and I see that they have an A rating on the BBB but interestingly they have 702 complaints against them for warranty and service issues. Go figure. How the heck do you get an A rating with that many complaints? This is fraud, the company LifeStyle Furniture and others furniture companies are selling Guardsman warranties, knowing they will not ever fix or repair the damaged product.
I want my money back for the piece of crap couch and for the money I paid to have the lifetime warranty they sold me.