Enterprise Car Rental - Was Charged More After I Made Online Reservations
MERIDIAN, MISSISSIPPI -- I had made reservations for a van to go on vacation with my family. The reservation was made for 6/20 and to be returned 6/24. Online the TOTAL charges came to 324.08. I was told that I would have to pay a 150.00 deposit plus 10.00/day for an additional driver which totaled 514.08. I returned the van on the 24th and was told that I could only get 57.64 back for a deposit. Let me remind you that there was no findings on the vehicle.
The paper that "T" gave me upon return states that I picked up the vehicle on the 19 for a total of 5 days when it's really 4 days. Prices are totally different from what I reserved and I am not satisfied. I called hours ago to try and get this resolved and was told that "T" was on lunch break and that she would call me back when she returns from lunch. I'm going to do whatever it takes to get the rest of my deposit back because it's not fair and rates shouldn't change once reserved. Bad business.
If it's not taken care the right way then I will be sure to tell everyone I know in person, over the phone, through social media, or however. I'm very upset!!!!