Ashley Furniture - A Terrible Experience
Living Room - Complaint
HAWTHORNE, CALIFORNIA -- I bough a sofas last month. It's a month already and I haven't received my complete furniture. First they give me a date through the phone, then they called me again to change it. We sign the contract at the end of May. Since then they are being given me 4 dates. They came the first time and the sofas were different, then I went to the store and they try to calm me down by giving us the delivery money back, right there they gave me another date.
But this time they will just deliver one sofa, then they gave me another date but they didn't come, and I was ok with that I didn't complain. Then they came the next day to deliver the sofa, but this time the sofas was defective. I couldn't handle it anymore, so I spoke with the manager and he said we will call me back but he didn't. This is the most horrible experience I ever had, buying something at Ashley furniture. And this is my first time going to this store.
They are just full of excuses. Before you sign the contract they look at you with respect and attention, after you sign forget about you. That is the way I'm feeling right now, very disappointed.