Fox Car Rental - Mr
Rental Car - Complaint
MCCORDSVILLE, INDIANA -- I reserved a full size car from Fox Rental Car Orlando for 10 days for $227.21.When I pick up the car, I told the rental agent that I did not want any insurance coverage from Fox. I initialed the line she said that declined additional insurance. That line actually read “By initialing here I agree to purchase each of the above coverage and that I declined any other coverage I have been offered.”
Four days later when my credit card was charged $549.68, I went back to Fox Rental Car Orlando and confronted them about the additional $189.90 Insurance charge. When I told the station manager, Dan Snow, that I told his agent at the time that I picked up the car I did not want any additional insurance and I wanted these charges removed, he refused to give me a full credit.
Their rental contract is very deceptive and it is a way for Fox Rental Car to fleece their customers out of additional monies. Fox Rental Car Company uses unethical and deceptive business practices.