Comcast - Awful Customer Service and Products
All of the Departments - Complaint
FORT COLLINS, COLORADO -- Comcast is nothing but a headache. The service is never frequent and works on and off, its highly expensive for garbage service. I called them stating how when they installed the wire outside they hung it over my fence. I spoke with a manager and she didn't do anything and transferred me back to the automated system. They never take the time to fix anything and tell you a run around reason why their stuff is faulty.
Its always a headache when I call then and spend at least 45 minutes on the phone and nothing is ever accomplished. I told them my internet wasn't working or my cable and it was lagging and freezing. They lied and claimed I would need to pay 30 more dollars a month for someone to fix their mistakes. Its bad enough I pay 115 a month for junk.