Sears Appliances - I Have Never Seen Such Lousy Service in All My Life!
QUAKERTOWN, PENNSYLVANIA -- My parents ordered a new refrigerator, First I must say, its very unprofessional to wait six days with such a big distributor. This was only the beginning of the issues to come.
The day of arrival was scheduled between 4:30 and 6 PM . The delivery guys were horrible after calling and saying a half a hour they showed up 2 hrs. later. They had no tools borrowing ours also not giving any instructions or help as to how to set it up. My dad is disabled and mother worked all day, Then comes the dent on the bottom of the fridge .Thank goodness my husband was there to help its not his job though he had to.
I realize things go wrong but Sears is no longer a place to buy any appliances . The service and delivery stink, I will tell everyone, I know about this and pray they pay a bit more to have it done right.
What happened to the ma and pa Sears we use to know and trust, In Quakertown? I will also add that it is crap plastic for tons of money. I think the small credit is nothing for what these people and we went through. Sear's is a nightmare stay clear if your looking for that old quality work ethic! They no longer have it. Nor do they care!