Staples Compliment - Rebate denied - Rebate not given but the store manager came throug
PENNSYLVANIA -- I bought a cell phone with a large rebate at Staples. I filled out all the required infomration on the Web and submitted it. In 2 days I received a response that said the rebate was denied because it had already been issued. The phone I bought was in one of those plastic encasements that takes a sharp knife to open so I know nobody but me had opened it. I talked to the store manager and he contacted the rebate center. He was as perplexed as I was. He gave me my rebate in cash! Then a day later I got another email from Staples saying my rebate was approved, then another email saying it was already paid, which it was by the manager. I was very upset about the inital denial of my rebate but very happy the store manager took care of me.