Lowes - Appliance Repair - Waited 3 weeks for my refrig repair - still waiting!

Samsung Refrigerator - Complaint
Review by msfernco on 2013-06-26
Rating: StarStarEmpty StarEmpty StarEmpty Star
IDAHO FALLS, IDAHO -- This is the third date I have been given for the part to arrive. No acceptable!!! Now told it will be shipped out on July 2nd. I need to use all of the refirg. functions over the holiday. Please, please hurry up this process. I am even doubting this new arrival date.

Losing faith in Lowes repair services!

Update: Another delay. Now July 18th is the ship date. My 4th of July company will be so disappointed to be drinking unfiltered water, and cooling drinks with ice cubes out of a sack! I was asked if I wanted to schedule a repair date, when I called for the millionth time, and was given this date off in the dim future for parts arrival. I said "what for? I will just be changed again." And don't forget, Lowes, that my white oak hardwood floor under the refrigerator and in front of it was warped when the leakage was first discovered, and reported. This will not go unrepaired, either! I am so disappointed in A and E Service, and in Lowes for engaging them. Disappointed enough to buy furture appliances somewhere else that has some creditability.

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