AT&T - Withheld Senior Rate
Wireless Phone Plan - Complaint
SAN CARLOS, CALIFORNIA -- I have been an AT&T Customer for years. This year I will turn 65 and only now have I discovered that their Senior Discount starts at age 62, amounting to $10.00 per month less than I have been paying for my wireless minutes for at least the past 4 years. They have had all of my personal information since I became a customer, and never was I offered the Senior Rate upon renewing a two year plan. Had I been given that plan at the time, I would have saved $320.00 over the course of the past 32 months.