Beware of Allied Home Warranty Contract
A/C and Garage Door Opener
HOUSTON, TEXAS -- The garage door opener went out they sent out tech who changed out our opener with new one. a year and a half goes by and garage door starts cracking in middle and then garage door opener goes out. Call Allied and tech comes out says new garage door opener was not installed correctly and not to code. He said it was hung too high and too close to ceiling and put too much strain on door causing fatigue and it cracked. He also said springs should of been replaced. Called Allied and they said they are not covering garage door opener because their is a crack in center of door. We told them that the crack is due to install error caused by their tech. They refused to cover damages.
A/C was replaced in 2010 through Allied. Our cost $1600. Fast forward had A/C tune up end of fall 2013. Allied tech says everything is fine. 2 months later A/C compressor goes out on a 3 year old unit. Allied says compressor is under manufacturer's warranty so they are not covering it. That is fine, I understand that. What I don't understand is after manufacturer replaces part Allied should cover labor. Wrong! They refuse to cover labor if any appliance goes bad even if they were the ones that put the new one in. My labor cost to have new compressor installed. $600. I am cancelling right away and seeking attorney. This company has changed it's contract several times in the 4 years I have had them. Shame on you Allied Home Warranty.