Double Tree Club - Stay Elsewhere
Service - Complaint
SANTA ANA, CALIFORNIA -- When I check-in, found a used bar of soap in the shower with light bulbs out at the bed. A sign indicates smoking allowed on the patio and a group of us were out having cigars. An employee informed there was no smoking, although I was in the patio, away from the building. I pointed out the signs allowing us to smoke and they covered the signs with painters tape. We had asked to split the bill and I found all the charges on my card.