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Best Buy Geek Squad - Computer for 15 Days and Still Not Fixed

Complaint
Review by Bforgy1 on 2013-06-28
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
JACKSONVILLE, FLORIDA -- Took my husband's computer in for repair. Told him he would need more memory, but they did clean up the viruses. After 12 days, we did get his back. Seems to be running ok. When we picked his computer up, I took my computer in. I could only get into the Internet by going thru Google. Then after I got to the website, it would do a crash dump. Now I am still waiting after 15 days. The manager said I would have it back today, but we stopped after going to dinner and it was still not ready. Another manager said it would definitely be done tomorrow.

We will see but I am not holding my breath. Please do not use the Geek squad at Best Buy unless you want to wait on your computer for days. Claimed first their employees were on vacation so they were short handed. then now they had to fire some of them and are hiring new people. Good luck with that.
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