Sprint - This Company Is a Scam!
Service and Billing
SAN DIEGO -- Sprint is a scam. Stay away from this company. Sprint never got my bill straight. They over-charged me for additional services that I initially was paying as part of my plan. Hence, calling customer service was not useful. Three billing cycles passed by and the same issue. The reimbursement never occurred for the overcharges. I must note that the associates at the Mission Valley store (in San Diego, CA), are bewildered of their plans. This is what caused this misunderstanding, the lack of knowledge from Sprint associates. As a result, I canceled this BS service and switched to BoosT Mobile, I get better service, and 4gLTE. Something I never got with Sprint. Like I said, stay away from this company and save your money!