Travelocity - Ridiculous Hotel Cancelation Policy
Customer Service - Complaint
I made a hotel reservation with Travelocity (first time). Then I needed to cancel the reservation. I cancelled on-line within 24 hours of the check-in. Travelocity said I would be refunded $0 and there were "terms in the reservation" I called the Hotel and they said to contact Travelocity Customer Service since 24 hour cancellations was their policy... I called and got an Indian Call Center that said they couldn't do anything, but gave me an email address... It has been 6 days and I haven't heard anything... NEVER WILL USE TRAVELOCITY.