CheapCaribbean - Cheap-Reap - NOT CHEAP
Hotels - Complaint
DOYLESTOWN, PENNSYLVANIA -- Sway away from CheapCaribbean. NON refundable policy and 'GOT you' customer service recording all conversations linked to your phone. They call their 1-2 stop flight packages with inflated prices and star rating luxury... Must be a joke.
They keep over $5,000 for the future date hotel reservation cancelled within 48 hours. I lost $200 right on the spot since the booking was made for 2 adults and 2 children. The rest is the credit you must use for the travel to be COMPLETED within the year from the date of the purchase. If you book for future travel date you automatically shorten the time frame you can use the credit.
Their website malfunctions and you may end up completing the transaction you have not authorized (full balance charged while Deposit was selected). I have recorded session when their radio button issue is apparent but they are located in the town covered by the District court where the navigator cannot locate it.
Once they get your money, they are legally protected by the one-way policy.
Unfortunately, I has been trapped into the transaction as I did not see NON-refundable policy in super small fond in grey font (subsequently changed after I complained on Jan 19, 2013). It took several calls and e-mails to convince them to cancel the trip without agreeing to their policy because they wanted to charge NO SHOW fees since they knew I was not going on the trip.
I have to use this abominable company and book the trip using the credit but any vacation package I find is at least $1,000 less on other sites.
Save your time and money!!! CheapCaribbean is a scam.