The worst cable service ever! Never get Ygnition
PHOENIX, ARIZONA -- I recently moved to a new apartment complex in phoenix Arizona and had never even heard of this company before I moved here. I am forced to have this company because I live on the wrong side of the building for direct TV. This is the worst service ever! I constantly have outages and signal losses and I cannot call Dish Network because they sold the rights of this service to Ygnition! I constantly call and when I do I have to call several times because I am usually on hold for over ten minutes. According to a service representative that means that my call was not in the cue and they have problems with incoming calls also! When I do get someone they are not even helpful!
Forget calling on the weekends because they lie on their site and tell you that their representatives are available 24/7, but you get an answering service that takes down your name and number so that a tech support representative will call you back, but that doesn't happen either! No one calls back and then you have to wait til Monday to call and wait for someone to answer once again. They price gauge you for the services that are not even reliable and they have the worst channels ever.
I pay $130 a month for two pay channels and a DVR because you have to have one of the services with the most channels to even upgrade to the DVR which you pay $15 extra a month for. I only have one connection in my house because more connections would be extra! Do not ever get this service.