Mcdonalds - Had to Wait 30 Minutes an Never Got My Food
LONGVIEW, TEXAS -- My family and I arrived at McDonald's in Longview, TX on Marshall Ave at 4:30pm. I have three kids and they went to play while we ordered our food. We ordered 6 dollar burgers, fries and 4 drinks. We sat down and waited and never even got our drinks.
Finally, after being so hot and my kids being so hot from playing outside we looked at the clock and the time on our receipt said 4:34 and the time was 5:00. We finally just told them we didn't get our food. They lied and said they already called our number out, but when the man went to the back he came out empty handed and ignored us after that. So, we just had to get our money back and we left and it was 97 degrees outside and couldn't even get a drink. My kids were crying, they was hungry and wanted a drink. It was the sorriest service we have ever had at a McDonald's. Also, a customer while we ordered our food, asked for his cup and they told him he had to wait and he said he wanted to talk to a manager.She was standing right there and she was on her cell phone while she was talking to him.