Sprint - Deceive Billing
Customer Service / Store - Complaint
WEST PALM BEACH, FLORIDA -- Purchased a phone through Sprint's website and have I have purchased at least 5 phone this way with no problem. This time, I purchased the phone and had to use my credit card instead of it added to my account. This was no problem. My bill is an auto pay through my bank and instead of using my credit card charge to purchase my phone, the deducted it from my bill instead using it to pay for the purchase of the phone. My bank paid my bill as usual based on Sprints bill and then the following month they added back to my account. I called and was told this is how they do it now and if I didn't like to take my business elsewhere. This is deceptive. I asked by my account was involved at all as I paid by credit card.
Again I was told this is how they do it now and just my bill or go to another carrier. I am closing my account and will never use Sprint again and will contact ever consumer agency and lodge a complaint. This may be legal, but it is it is DECEPTIVE.