Apria Healthcare - Nasty Rude and Cutoff
Cpap Breathing Care - Complaint
ROCKFORD, ILLINOIS -- It all started I'm not sure date or those details but from the start I was diagnosed with osa. I went to the only local in Freeport Il osa place it was Garrity Home care. Was awesome worked till got my mask right serviced it got me new humidifier and when it broke they sent it in and gave a loner with humidifier key with humidifier.
The service was so good, people so helpful and friendly. Then this happens. . Apria Healthcare took it over closed my towns store. Then my machine broke a second time they made me go to their town. The atmosphere was just not warm, the lady had looks and wasn't like my towns lady. They reluctantly sent it in to be fixed. I had to force them by calling corporate office for a humidifier, the local refused then they lied to Medicare said I stole their loaner asked for favors etc.
The favors I found out were me asking them to come to me, I'm disabled with a car that don't like town and now I'm demanded to drive 40 miles or so to them. Now my machine is broke again I got ignored for over a year hung up on had to recently sic social security on them.
Then they talk to me and what a surprise its all my fault and they refuse to come to me and basically in not so many words you pay for it. Well social security only does this or that you own the machine etc and we are not required to serve you, want some other numbers, etc.
So I'm screwed with a half working machine I have to wait 2 years or so till social will pay for another one. Thanks Apria enjoy Medicares fraud charges and withheld payments.