Bestbuy.com - Snotty Customer Service, Wrong Information
Sony Blue Ray Player - Complaint
ONLINE, TEXAS -- Ordered a Sony blue ray player at Best Buy. com. Did not work. Called the 800 and was told I could return it at a local store. The store said that was wrong information. I couldn't return there. The next day I called the 800 number and was told the return time had expired the day before. NOTE: You have only 14 days to return an item.
I asked to speak to a manager to explain the bum steer and got a really snotty woman that suggested I should have read the fine print in the box that the player came in (there was nothing other than a receipt). When I asked to speak to a manager, she said THE MANAGER WOULDN'T WANT TO TALK TO ME!
I would NEVER order from BestBuy. com again. They are the WORST!