Dollar Rent A Car - Waiting a Month for My Deposit to Be Returned and Still Waiting
Dollar Car Rentals in Orlando - Complaint
ORLANDO, OREGON -- Urgent!!!
Read this before you rent from Dollar Car rentals…..Warning Don’t!!! rent from this organization
I am still waiting for my $250 deposit to be refunded since the 7th of June
I have emailed more than 20 times no reply!
All info about my car rental is below
To whom this may concern
Handle this case as Urgent and very serious!!
Firstly I gave all the info you are asking for three times with my last mails I will forward these to you again. I give you the info again now next to your requests.
This is Fraud and I don’t take this lightly!! I'm actually livid. I will advertise this to everyone. The deposit amount of 250 dollars should have been refunded the day we returned the car!!!!
I want my money back within 2 days from now otherwise I'm going to open a case of fraud against Dollar car rental. I was warned by friends about USA car rentals and the deposit problem.
We also upgraded to a red Mustang convertible and had to pay more, here is what the statement on my side shows:-
25-04-2013 pre paid car rental Rental Cars. com Manchester R 1295.64 about 120 Dollars
08-06-2013 upgrade + holding deposit of $250 DOLLAR RENT-A-CAR MCO000ORLANDO FL R 4115.34 about 410 dollars
Nothing has been returned as the deposit. The R 4115.38 included a $250 deposit and it has not come back.
Here is the link to our reservation conformation-
We would like the opportunity to respond to your message, but we are having difficulties locating a copy of your rental record; please provide the following information:
1. Reservation confirmation number or rental agreement/record number. 236412887
2. Name of primary renter. Liesl Gruber my Wife
3. Beginning and ending dates of rental. 3rd to 7th of June
4. Location of rental. Orlando airport 9201 Airport Blvd Orlando, Fl 32827 Orange
It’s the 1st of July today I should have had my deposit amount back 23 days ago!!!!!!!!!!!!!
I will not wait another week or two for your response!!!
Advise what the delay and handicap is!
This is pathetic really