Ford Motor Complaint - Transmission Customer Service
WOODBRIDGE, NEW JERSEY -- My 2003 Ford Escape was just 27 days out of warranty with only 26,324 miles when the transmission blew. There are many TSB notices about this transmission. I called customer service to see if they would assist with repair costs. Repair costs are between $2000 and $3000. They flatly refused, told me I was solely liable for repair costs. I traded the Escape "As IS" at a loss just to be rid of this piece of garbage car. I was planning to buy 2 Fords in the next 2 years but now I will NEVER buy another Ford again!!