Empire Today Carpets - Horrible, Horrible Less Than Six Months Carpet Unraveling and Seam Sepaerated. Told My Vacuum and Dog Are to Blame
Carpet Installation - Complaint
NORRISTOWN, PENNSYLVANIA -- Had carpet installed in Dec. 2012. Have had trouble from day one. The damage they did to my personal property. Shotty installation. Nail left sticking out of steps. Padding in the steps cut wrong had to be torn up and re installed. Now my seam is freaking and they are trying to blame it on my dog and vacuum cleaner and carpet shampoo. Spike to someone in ms. Clerks office was told they would get back to me today. Not as of yet.
In the process of contacting my lawyer he is well aware of the previous issues.
As of this afternoon empire did contact me to tell me it was infact my dog that caused my seam to frey. But for additional $250.00 they will come out and replace it. Sounds like blackmail to me.