Key Bank USA Informative - Key ATM fees
CORNWALL ON HUDSON NY, NEW YORK -- I understand that banks will charge you a ATM fee if you don't use their own ATM machines. My problem is that Key Bank does not have any ATM machines in the area except in their branch office. I am charged between $30 and $40 dollars a month plus a .25 cents for using my debit card for purchases.
Because they don't have convenient ATM service except at their bank, I resent having to pay a charge to Key bank for accessing my own money.
I've sent them a message today to inquire if they have a reimbursment policy, but frankly, I don't expect to get much satisfaction on this.
My guess is that I will need to go to their bank and take out enough for a week or so to avoid the charges. Inconvenient as hell. And, I also resent the fact that this company, instead of helping the customer, prefers changing the individual's behavior instead.